We do not offer free trials but we give you a 35% discount on your first advertising
How Sellio works
Apart from Facebook which other platforms does SELLIO currently
We are currently fully integrated with Facebook API's, other platforms to follow.
How long does it take for my campaign to go live?
It usually takes between 30 and 90 minutes. On weekends this time might be slightly
Can I set up and manage SELLIO for other people? How many?
Yes, you can manage Sellio for other peole if you are an Admin on their Facebook
there is no limit to the number of pages you can run on Sellio.
How long will it take to start seeing results?
Most clients see results shortly after your advertisement has been approved.
the more you spend on a advert the better the results.
Can I test my own Facebook adverts against the SELLIO system?
Sure, you can run your own adverts if you have a credit card and then compare the
results with Sellio's advert.
How does Sellio take orders from interested buyers?
Sellio installs an automated ordering system (chatbot) on the Message Inbox of your
Facebook Page. Here, interested buyers can place an order. We will then forward the
order immidiately to you.
Can I continue to have Sellio's automated order system and designs
running while I am not running an advertising campaign?
No, this is not possible. Sellio's system only works as long as you have an advert
How do I run an advert with Sellio?
Go to your Facebook page.
Post photos of items you want to sell.
Wait for a message from Sellio in Facebook (Do NOT click Boost below your post).
Follow the instructions in the message.
What if I don't want to boost my advert with Sellio?
Ignore the BOOST reminder message from Sellio
How to succeed with Sellio
How do I know if my campaign will perform well?
Typically campaigns that perform well have good photos and an offer attached to
Check out our TIPS on how to make your campaign successful.
How do I run a successful advert and get many clients?
Take beautiful pictures and do not over-price your products.
Can Sellio guarantee that I will sell anything?
No, your sales will depend on the quality of your pictures, your prices, and how
you contact customers after receiving an order. the success of your We don’t control
behaviour but the more we advertise the better chances of finding buyers.
Dealing with customers
How do I receive orders and questions from customer?
Sellio will send you all customer orders and questions in Facebook Messenger chat
called 'Sellio Notify'
How do I answer to questions of interested buyers that I receive in
'Sellio Notify' chat?
Go to your Facebook Page Message Inbox and write a message to the customer. Sellio's
automated ordering system (chatbot) will be paused the moment you write a message.
Why do some customers do not come with phone numbers in 'Sellio
Some Customers show interest in a product but don’t leave a contact. This is why the
lead comes without a contact.
Why do I keep getting messages from Sellio every time I publish on
my Facebook page?
These messages allow you to run an advert with Sellio directly after posting new
on your Facebook page.
Why use Sellio
How is SELLIO different from BOOSTING your own advertisement in
Facebook and Instagram?
Sellio helps you to get more customers by doing 3 things different. First, we target
people that have previously shown interest in products and services similar to
Second, we add beautifully designed price tags and product codes to your pictures to
attract more customers. Third, we allow interested buyers to easily order your
automatically - all you need to do is sit back and close the deal.
Can I trust Sellio?
Yes. Sellio is operating since two years as Yopanya Technology Services Ltd. under
laws of Uganda. Over 500 Ugandan and Kenyan companies use Sellio today. Sellio is
one of only 14 companies worldwide to partner with Facebook under it's 'FbStart
Can SELLIO improve the design of my adverts?
We only can do this on request. Contact our customer support team on +256700433715,
or via Whatsapp on +4915792452631, or send us a direct message via our FB page
How can I change my advert campaign once it is already
We only can do this only in exceptional circumstance. For more information contact
our customer support team on +256700433715, or on Whatsapp +4915792452631, or by
sending us a direct message via our FB page SELLIO.
How do I pause Sellio running on my page's inbox?
You can go to your Sellio dashboard at www.sellio.ug
or www.sellio.co.ke and click
PAUSE next to your Facebook Page name. Or you can send an email to
firstname.lastname@example.org the Subject "StopBOT"
How can I contact SELLIO if I am having difficulties?
Just contact our Customer Support: Call +256700433715 or Whatsapp +4915792452631 or
send us a direct message via our FB page on https://www.facebook.com/sellio/
How do I cancel my account?
Send an email to email@example.com with the Subject "Account Cancellation"
Pricing & Payments
How do I pay Sellio?
You can pay Sellio with mobile money (MTN, Airtel, Safaricom).
How can I adjust my budget?
Contact our customer support team - Call +256700433715 or Whatsapp +4915792452631 or
us a direct message via our FB page SELLIO.